Rebellis Development Group's approach to Information Technology is tailored to the particular customer and rooted in Information Technology Infrastructure Library (ITIL) best practices. We believe our team, our core values, and our expertise to be strategic assets in fulfilling our customer company’s vision and mission. When efficiently aligned with the correct approach, associated technical services and products, we know we can help create a strategic advantage in our client’s markets.
Our Managed Services team uses strategic methods to improve operations and cut expenses. Rebellis can manage our customers services to improve and enhance connectivity and bandwidth, network monitoring, security, virtualization, and disaster recovery. We have the experience to handle Data Loss Prevention (DLP), infrastructure management, storage, desktop and communications, mobility, help desk and technical support.
Information Technology Service Management (ITSM)
Our ITSM Service team focuses on designing, creating, delivering, supporting and managing the end-to-end management lifecycle of IT services. Rebellis gives our customers the benefits of reduction of IT costs, improved quality of service, enhanced customer satisfaction, improved governance, reduced risk and increased agility for new IT services.
Network Operations Services
Our Network Operations Services team are experts in event monitoring, control and network management. Rebellis assists in implementing network operations into business organizations and local state and federal government agencies to oversee complex networking environments. Our team has the expertise in incident management, problem management, change management, performance management and real time/on-demand NOC support.
Infrastructure and Storage Services
Our Infrastructure and Storage Services team monitor the workflow of physical or virtual computing and non-computing processes that are part of customers foundational framework. Rebellis conducts:
Infrastructure Operations: Installing, maintaining, monitoring, patching and updating server, storage and network resources
Security: Processes, tools and technology solutions that provide the agility to deliver a single-pane-of-glass view, ensuring physical and logical security requirements are met.
Management: Creation, enforcement and monitoring of policies and procedures